18 extra multiple-choice questions for Functions of Management (12th Standard Commerce, Samacheer Kalvi), beyond the ones printed in the textbook — each with the correct option highlighted and a clear, worked explanation. Free to read in English and Tamil.
Q1
How many main functions of management are listed in the Class 12 Commerce lesson?
- A. Four
- B. Five
- C. SevenCorrect
- D. Nine
Explanation. The main functions are planning, organising, staffing, directing, motivating, controlling and co-ordination, which makes seven. The subsidiary functions are a separate group of four.
Q2
Which of the following is a subsidiary function of management?
- A. Staffing
- B. InnovationCorrect
- C. Directing
- D. Controlling
Explanation. Innovation, representation, decision-making and communication are the subsidiary functions. Staffing, directing and controlling belong to the seven main functions.
Q3
The traditional proverbs 'Think before you act' and 'Look before you leap' provide a basis or logic for which function?
- A. PlanningCorrect
- B. Staffing
- C. Co-ordination
- D. Representation
Explanation. The lesson opens the planning section with these proverbs, saying they give the logic for planning, which means deciding in advance before any operative action takes place.
Q4
Placement of right persons in the right jobs is known as
- A. Organising
- B. Directing
- C. StaffingCorrect
- D. Controlling
Explanation. Staffing comprises the selection and placement of competent personnel; in other words it refers to placement of right persons in the right jobs.
Q5
Under which function is work assigned to employees who are given authority to carry it out and made accountable for it?
- A. Planning
- B. OrganisingCorrect
- C. Motivating
- D. Communication
Explanation. Organising establishes harmonious relationships among members and creates a network of relationships; under it work is assigned to employees, who get authority for it and are made accountable.
Q6
Keeping employees informed through circulars, instruction manuals, newsletters, notice-boards and meetings is part of
- A. DirectingCorrect
- B. Staffing
- C. Innovation
- D. Representation
Explanation. Directing denotes motivating, leading, guiding and communicating with subordinates; employees are kept informed by circulars, manuals, newsletters, notice-boards, meetings and participative mechanisms.
Q7
Consider the following statements about motivating:
1) It increases the speed of performance of a work.
2) It develops willingness on the part of workers.
3) It is done by a resourceful leader.
Which of the statements given above are correct?
- A. 1 and 2 only
- B. 2 and 3 only
- C. 1 and 3 only
- D. 1, 2 and 3Correct
Explanation. The lesson says motivation includes increasing the speed of performance and developing willingness among workers, and that this is done by a resourceful leader. All three statements are correct.
Q8
Which function helps in identifying under performers and arranging remedial training for them?
- A. Planning
- B. ControllingCorrect
- C. Representation
- D. Innovation
Explanation. Controlling evaluates employee performance for increments and promotions; it identifies under performers, arranges remedial training and matches actual performance with predetermined standards.
Q9
Assertion (A): The difficulty of co-ordination increases as an organisation grows.
Reason (R): The difficulty of co-ordination depends upon the size of the organisation.
- A. Both A and R are true and R is the correct explanation of ACorrect
- B. Both A and R are true but R is not the correct explanation of A
- C. A is true but R is false
- D. A is false but R is true
Explanation. The lesson says the difficulty of co-ordination depends upon the size of the organisation and so increases with its size. R states the cause that explains A.
Q10
The expression 'Passing the buck' means
- A. Paying a bonus to workers
- B. Shifting the blame or responsibility to another personCorrect
- C. Delegating authority to a subordinate
- D. Sharing profits with partners
Explanation. The lesson's box explains that passing the buck is to shift or reassign the blame or responsibility for something to another person, group or thing; 'the buck stops here' means accepting it.
Q11
Which of the following is not included in innovation as described in the lesson?
- A. New package
- B. New design of a product
- C. Cost reduction
- D. Performance appraisalCorrect
Explanation. Innovation includes new material, new products, new production techniques, new package, new design and cost reduction. Performance appraisal is part of staffing.
Q12
A manager dealing with customers, suppliers, government officials, banks and trade unions on behalf of the company performs which function?
- A. RepresentationCorrect
- B. Staffing
- C. Controlling
- D. Organising
Explanation. Under representation the manager acts as the representative of the company and keeps good relations with customers, suppliers, government officials, banks, financial institutions and trade unions.
Q13
The transmission of human thoughts, views or opinions from one person to another is called
- A. Decision-making
- B. CommunicationCorrect
- C. Co-ordination
- D. Innovation
Explanation. Communication is defined as the transmission of human thoughts, views or opinions from one person to another; it tells workers what, where, how and when work is to be done.
Q14
Match the following:
A) Staffing - 1) Facing changes in the business world
B) Controlling - 2) Dealings with outsiders
C) Innovation - 3) Selection and placement of competent personnel
D) Representation - 4) Evaluating performance of employees
- A. A-3, B-4, C-1, D-2Correct
- B. A-4, B-3, C-2, D-1
- C. A-3, B-1, C-4, D-2
- D. A-2, B-4, C-1, D-3
Explanation. Staffing is selection and placement of personnel, controlling evaluates performance, innovation prepares for changes in the business world and representation covers dealings with outsiders.
Q15
Consider the following statements:
1) Management functions are called the managerial process.
2) The managerial process is a 24 hours non stop process.
3) Managerial functions are the same in every country and every period.
Which of the statements given above are correct?
- A. 1 and 2 onlyCorrect
- B. 2 and 3 only
- C. 1 and 3 only
- D. 1, 2 and 3
Explanation. The lesson calls management functions the managerial process, a 24 hours non stop process. It also says managerial functions are time, institution and country specific, so statement 3 is wrong.
Q16
Which of the following is not listed in the lesson as a motivator for generation Z workers?
- A. Flexible schedule
- B. Skip annual performance review
- C. Embrace tech centered work place
- D. Guaranteed lifetime employmentCorrect
Explanation. The box on generation Z motivators lists a flexible schedule, skipping the annual performance review, a tech centred workplace, clear expectations and transparency. Lifetime employment is not mentioned.
Q17
Which of the following is the odd one out among the activities included in staffing?
- A. Training needy persons
- B. Promotion of best persons
- C. Developing a new packageCorrect
- D. Retirement of old persons
Explanation. Staffing includes selection, training, promotion, retirement, performance appraisal and adequate remuneration of personnel. Developing a new package is part of innovation, a subsidiary function.
Q18
Which function helps in the smooth functioning of an organisation through the choices every employee makes every day?
- A. Decision-makingCorrect
- B. Representation
- C. Staffing
- D. Innovation
Explanation. Every employee has to take a number of decisions every day, and the lesson says decision-making helps in the smooth functioning of an organisation.
