28 extra multiple-choice questions for Employee Training Method (12th Standard Commerce, Samacheer Kalvi), beyond the ones printed in the textbook — each with the correct option highlighted and a clear, worked explanation. Free to read in English and Tamil.
Q1
According to whom is training "the act of increasing the knowledge and skills of an employee for doing a particular job"?
- A. Edwin B. FlippoCorrect
- B. F.W. Taylor
- C. Peter F. Drucker
- D. Henri Fayol
Explanation. The Class 12 Commerce lesson quotes Edwin B. Flippo, who defined training as the act of increasing the knowledge and skills of an employee for doing a particular job.
Q2
According to the lesson, what is the major purpose of training?
- A. To fix wages
- B. To avoid obsolescenceCorrect
- C. To replace recruitment
- D. To reduce the number of employees
Explanation. Under prevention of obsolescence, the lesson says training updates the employee with the latest technology and trends, and that the major purpose of training is to avoid obsolescence.
Q3
Which statements about the purpose of training are correct?
1. Trained employees need only minimum supervision.
2. Training helps employees adapt to new technologies and methods of work.
3. Trained employees use resources efficiently, which leads to cost reduction.
4. Training increases the wastage of resources.
- A. 1 and 2 only
- B. 3 and 4 only
- C. 1, 2 and 3 onlyCorrect
- D. 2 and 4 only
Explanation. Reduced supervision, better adaptability and cost reduction are purposes of training listed in the lesson. Training removes wastage of resources, so statement 4 is wrong.
Q4
Which purpose of training makes employees aware of the risks in a job and helps to avoid accidents in the workplace?
- A. Enhance employee growth
- B. Enlightening new recruits
- C. Better adaptability
- D. Improved safety measuresCorrect
Explanation. Through improved safety measures, employees gain awareness of the risks of a job and the safety measures to be adopted, which improves workplace safety and avoids accidents.
Q5
On what basis should trainees be selected for a training programme?
- A. A lottery among all employees
- B. Self-interest and recommendation by the supervisor or the HR departmentCorrect
- C. Age and length of service only
- D. Seniority alone
Explanation. A trainee is a person learning and practising the skills of a job. The lesson says trainees are selected on self-interest and recommendation by the supervisor or the human resource department.
Q6
Match the level of employees with the training given to them.
(a) New recruits - (1) Training for enhancing functional efficiency
(b) Middle level employees - (2) Introductory training
(c) Executives - (3) Skill development training
- A. (a)-3, (b)-1, (c)-2
- B. (a)-1, (b)-2, (c)-3
- C. (a)-2, (b)-3, (c)-1Correct
- D. (a)-2, (b)-1, (c)-3
Explanation. New recruits get introductory training, middle level employees get skill development training, and higher level training enhances the functional efficiency of executives.
Q7
Which of the following is NOT one of the issues listed in the steps of designing a training programme?
- A. Where to conduct the training programme?
- B. Whom to train?
- C. How much salary should the trainee get?Correct
- D. Who is the trainer?
Explanation. The six steps are whom to train, who is the trainee, who is the trainer, what method, what level of training and where to conduct it. The trainee's salary is not one of them.
Q8
On the job training is based on the principle of
- A. Learning away from the work place
- B. Learning by doing and learning while earningCorrect
- C. Learning through lectures
- D. Learning by acquiring knowledge
Explanation. On the job training is given at the work place by the immediate supervisor, and the lesson says it is based on the principle of learning by doing and learning while earning.
Q9
How many on the job training methods and off the job training methods are shown in the training methods chart of the lesson?
- A. 10 on the job and 7 off the job
- B. 6 on the job and 8 off the job
- C. 5 on the job and 5 off the job
- D. 7 on the job and 10 off the jobCorrect
Explanation. The chart lists seven on the job methods, from coaching to understudy, and ten off the job methods, from lecture to programmed instruction.
Q10
In which method does the superior point out the mistakes of the new worker, advise remedies and let trainees clear doubts then and there?
- A. Coaching methodCorrect
- B. Lecture method
- C. Field trip method
- D. E-learning method
Explanation. In the coaching method the superior acts as coach, guide and instructor, points out mistakes and lapses, advises remedial measures, and trainees clear doubts then and there.
Q11
Which on the job method focuses on developing the attitude of trainees, is mostly used for managerial employees and is always done by a senior person?
- A. Apprenticeship training method
- B. Mentoring methodCorrect
- C. Committee assignment
- D. Job rotation method
Explanation. Mentoring shares the knowledge and experience of an employee, focuses on the trainee's attitude, is mostly used for managerial employees and is a one-to-one interaction with a senior person.
Q12
Under which method is a trainee periodically shifted from one job or department to another for a particular period?
- A. Vestibule training method
- B. Coaching method
- C. Role play method
- D. Job rotation methodCorrect
Explanation. In job rotation a trainee is shifted from one work, department or division to another for a period. Its main aim is to expose the employee to various inter-related jobs.
Q13
Consider the following about apprenticeship training:
1. It is generally given to technical cadre like mechanics, electricians and welders.
2. Its duration ranges from one to five years.
3. The trainee gets a stipend during the training period.
Which of these are correct?
- A. 1 and 2 only
- B. 1, 2 and 3Correct
- C. 2 and 3 only
- D. 1 only
Explanation. The lesson says apprenticeship training is given to technical cadre such as mechanics, electricians, craftsmen, welders and fitters, lasts one to five years, and the trainee gets a stipend.
Q14
In which method do employees gain knowledge by working with other members and a leader on a particular issue and taking part in decision making?
- A. Committee assignmentCorrect
- B. Seminar method
- C. Job instruction technique
- D. Understudy method
Explanation. In committee assignment, employees are assigned to a committee to address an issue; they work closely with members and the leader and learn by taking part in decision making.
Q15
Assertion (A): In the understudy method, a subordinate is trained by a superior such as a manager or director.
Reason (R): The basic purpose of internship training is to prepare the subordinate to assume full responsibilities and duties.
- A. Both A and R are true and R is the correct explanation of ACorrect
- B. Both A and R are true but R is not the correct explanation of A
- C. A is true but R is false
- D. A is false but R is true
Explanation. The subordinate learns from the superior through experience and observation of day-to-day problems, and this is done to prepare him to take over full responsibilities and duties, so R explains A.
Q16
In the group discussion method, who gives the final solution after listening to the divergent view points?
- A. The supervisor of the work floor
- B. The group leader
- C. The trainee
- D. The moderatorCorrect
Explanation. Each group prepares a solution and its leader presents it to the audience for discussion; the moderator gives the final solution after listening to the divergent view points.
Q17
In which off the job method are trainees described a situation, with no single solution, so that they apply their theoretical and practical knowledge?
- A. Field trip method
- B. Lecture method
- C. Case study methodCorrect
- D. Demonstration training method
Explanation. In the case study method the problem has no single solution; it varies with the view points of trainees. Its purpose is to make the trainee apply knowledge.
Q18
Which method requires trainees to act out assigned roles, such as customer and salesman, without rehearsal or pre-prepared dialogues?
- A. Coaching method
- B. Group discussion method
- C. Seminar/Conference method
- D. Role play methodCorrect
Explanation. In the role play method trainees are explained the situation and assigned roles, which they act without rehearsal or prepared dialogues; the moderator then gives his views.
Q19
Vestibule training is given in
- A. The actual work place under the immediate supervisor
- B. The trainee's home through the internet
- C. A committee meeting
- D. An environment similar to the actual work environment, artificially created for trainingCorrect
Explanation. Vestibule training uses an artificially created environment similar to the actual one, so that trainees do not damage machinery or disturb the normal workflow.
Q20
Vestibule training is given to
- A. Assistants of managers and directors
- B. Drivers, pilots and space scientistsCorrect
- C. Mechanics, electricians and welders
- D. Doctors and salesmen at conferences
Explanation. The lesson says vestibule training is given to drivers, pilots, space scientists and the like. Apprenticeship training suits mechanics, electricians and welders.
Q21
E-learning is also often referred to as
- A. Understudy training
- B. Learning while earning
- C. Online learning or web based trainingCorrect
- D. Vestibule training
Explanation. E-learning uses technology in place of a traditional classroom or office, and the lesson says it is also referred to as online learning or web based training.
Q22
Which off the job method is a visual display of how something works or how to do something, with the trainer showing the task?
- A. Programmed instruction method
- B. Group discussion method
- C. Case study method
- D. Demonstration training methodCorrect
Explanation. The demonstration method is a visual display of how something works; it explains by examples or experiments, and the trainer shows trainees how to perform the task.
Q23
Odd one out: which of the following is NOT an off the job training method?
- A. Job rotationCorrect
- B. Field trip
- C. Lecture
- D. Programmed instruction
Explanation. Job rotation is an on the job method in which the trainee is moved between jobs and departments. Field trip, programmed instruction and lecture are off the job methods.
Q24
Which statements about on the job training and off the job training are correct?
1. On the job training is the cheapest to carry out.
2. Off the job training follows a theoretical approach.
3. On the job training is mostly imparted for managerial and non-production jobs.
4. Off the job training has no distraction because trainees are away from the working environment.
- A. 2, 3 and 4 only
- B. 1, 2, 3 and 4
- C. 1 and 3 only
- D. 1, 2 and 4 onlyCorrect
Explanation. The differences table says on the job training is cheapest and suits production jobs; off the job training is theoretical, suits managerial jobs and is free of work-floor distractions. Statement 3 is wrong.
Q25
Match the basis of comparison with on the job training.
(a) Approach - (1) At the work place
(b) Principle - (2) Practical approach
(c) Location - (3) Learning by performing
(d) Suitable for - (4) Manufacturing or production related jobs
- A. (a)-2, (b)-1, (c)-3, (d)-4
- B. (a)-2, (b)-3, (c)-1, (d)-4Correct
- C. (a)-1, (b)-4, (c)-2, (d)-3
- D. (a)-3, (b)-2, (c)-4, (d)-1
Explanation. In the differences table, on the job training has a practical approach, the principle of learning by performing, takes place at the work place and suits production related jobs.
Q26
Which of the following is a benefit of training to the organisation rather than to the employee or the customer?
- A. Employees get higher earnings through incentives
- B. It helps the employee gain promotion quickly
- C. Customers get innovative, feature rich products
- D. It reduces labour turnover of employeesCorrect
Explanation. Reduced labour turnover is listed among the benefits to the organisation. Higher earnings and quick promotion benefit the employee, and innovative products benefit the customer.
Q27
Which of these is listed as a benefit of training to the organisation?
- A. It increases idle time
- B. It improves union and management relationsCorrect
- C. It increases wastage of materials
- D. It increases the frequency of accidents
Explanation. Benefits to the organisation include better skill and productivity, less wastage and idle time, fewer accidents, less supervision, lower labour turnover and improved union-management relations.
Q28
Pradhan Mantri Kaushal Vikas Yojana (PMKVY) aims to offer industry relevant, skill based training to how many Indian youth?
- A. 24 lakhCorrect
- B. 1 crore
- C. 10 lakh
- D. 50 lakh
Explanation. The box on PMKVY says this Government of India initiative aims to offer 24 lakh Indian youth meaningful, industry relevant, skill based training, with a reward and certification.
