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Grievance Redressal Mechanism Book Back One Mark Questions with Answers & Explanations (12th Standard Commerce)

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Every Book Back multiple-choice question from Grievance Redressal Mechanism (12th Standard Commerce, Samacheer Kalvi) — each with the correct option highlighted and a clear, worked explanation. Free to read in English and Tamil.

Answer key at a glance

Q1
The Chairman of the National Consumer Disputes Redressal Council is ______
  • A. Serving or Retired Judge of the Supreme Court of IndiaCorrect
  • B. Prime Minister
  • C. President of India
  • D. None of the above
Explanation. Section 18.06 says the National Commission (NCDRC) is headed by a serving or retired judge of the Supreme Court of India. The book's answer key also gives (a).
Q2
The Chairman of the State Consumer Protection Council is _____
  • A. Judge of a High CourtCorrect
  • B. Chief Minister
  • C. Finance Minister
  • D. None of the above
Explanation. Section 18.05 says the President of each State Commission is a person who is or has been a Judge of a High Court, appointed by the State Government. The book's key gives (a).
Q3
The Chairman of the District Forum is ________
  • A. District JudgeCorrect
  • B. High Court Judge
  • C. Supreme Court Judge
  • D. None of the above
Explanation. Section 18.04 says the District Forum's President is a person who is, has been or is qualified to be a District Judge. The book's answer key also gives (a).
Q4
The State Commission can entertain complaints where the value of the goods or services and the compensation, if any claimed exceed ______
  • A. Rs 2 lakhs but does not exceed Rs 5 lakhs
  • B. Rs 20 lakhs but does not exceed Rs 1 croreCorrect
  • C. Rs 3 lakhs but does not exceed Rs 5 lakhs
  • D. Rs 4 lakhs but does not exceed Rs 20 lakhs
Explanation. Under the pecuniary jurisdiction, the District Forum takes claims up to Rs 20 lakhs, the State Commission above Rs 20 lakhs up to Rs 1 crore, and the National Commission above Rs 1 crore. The key gives (b).
Q5
The International Organisation of Consumers Unions (IOCU) was first established in ______
  • A. 1960Correct
  • B. 1965
  • C. 1967
  • D. 1987
Explanation. The box in the chapter says the IOCU was first established in 1960 to run cross-border campaigns and share knowledge. The book's answer key also gives (a) 1960.
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About these Grievance Redressal Mechanism questions

These are the Book Back multiple-choice questions for Grievance Redressal Mechanism from the Tamil Nadu State Board (Samacheer Kalvi) 12th Standard Commerce syllabus. Each question shows the correct option and an original, step-by-step explanation so you understand the method, not just the answer. Use the answer key above to jump to any question, then take the practice test to check yourself under exam-like conditions.

Frequently asked questions

How many MCQs are there in Grievance Redressal Mechanism?

This chapter has 5 book-back multiple-choice questions, each with the correct answer and a step-by-step explanation.

Are these 12th Standard Commerce MCQs free to practise online?

Yes. Every question, answer and explanation here is free, and you can also take them as a timed practice test.

Where can I find the Grievance Redressal Mechanism book-back answers?

The correct option for each question is highlighted on this page with a worked explanation, plus a quick answer-key summary at the top.

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